Business requirements scoping
Before any design work starts, a clear brief on what the site needs to do commercially. Who is the primary visitor? What action do you want them to take? What do you need them to believe before they contact you? These questions determine everything that follows.
Information architecture and page structure
A logical structure that guides visitors toward enquiry without making them think too hard. The pages you need, the order they appear in, and the content hierarchy within each one. Built around how your target customer reads, not around how your business is organised internally.
Custom design and build
Clean, mobile-first HTML and CSS. Not drag-and-drop templates, not WordPress page builders. A site built to the specific requirements of the business, with full control over performance, markup quality, and page structure for SEO.
Performance engineering
Sub-two-second load times on mobile, proper image compression, CDN delivery via Cloudflare, and no unnecessary third-party scripts slowing things down. A slow site loses visitors before they read a word. Performance is built in from the start, not bolted on at the end.
Technical foundations for SEO
Semantic HTML, correct heading structure, proper meta tags, structured data, and canonical URLs configured from launch day. SEO cannot fix a poorly structured site. Getting the foundations right during the build costs nothing extra and makes everything that follows more effective.
Handover and documentation
You will be able to update content yourself. Every build includes a handover session covering what you can change, what to leave alone, and how the site is structured. No deliberate complexity designed to keep you dependent on an agency for simple updates.